Terms & Conditions

Terms and Conditions for Accounting Services

Please read these terms and conditions carefully before engaging our services.

Scope of Services

The services outlined in the quote are based on the information and documentation provided at the time of the initial consultation. The quoted fee reflects the standard scope of work anticipated for your case.

Additional Fees

Any additional inquiries, numerous emails, phone calls, or requests for changes or further clarifications that fall outside the initial scope of work may incur additional fees. These fees will be charged at the applicable hourly rate, as outlined below.

Complexity of the Case

Should the case become more complex than initially anticipated, requiring additional time and effort, we reserve the right to adjust the fees accordingly. Examples of increased complexity include but are not limited to:

  • Additional requests to amend or review previously provided information.
  • Extensive communication to explore alternative options.
  • Substantial changes to claims or financial figures.

Hourly Rate

For work beyond the original scope, our hourly rate is shown below. Time will be tracked and invoiced in increments of 15 minutes to reflect the additional effort required.

Employee Name Hourly Rate
Fiona Qiang $250
Anna Sidorenko $220
Anastasiia Dragunova $170
Emma Ding $130
Yumi Tan $125
Lizzy Deng $110
Candy Huang $110
Esther Li $110

Communication and Approval

Should additional fees be anticipated, we will notify you in advance wherever possible. Your approval will be sought before proceeding with any work beyond the original scope.

Payment Terms

All invoices, including any additional fees, are payable within 14 days of receipt. Late payments may be subject to additional charges as per our late payment policy.

Client Responsibilities

To ensure efficient processing and minimize additional fees, we kindly request that you provide complete and accurate information at the outset and promptly respond to any requests for clarification or additional documentation.

Agreement

By accepting our services, you agree to these terms and conditions, including any additional charges as outlined above.

For any questions or further clarifications, please feel free to contact us at admin@rlatax.com.au

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