Please read these terms and conditions carefully before engaging our services.
The services outlined in the quote are based on the information and documentation provided at the time of the initial consultation. The quoted fee reflects the standard scope of work anticipated for your case.
Any additional inquiries, numerous emails, phone calls, or requests for changes or further clarifications that fall outside the initial scope of work may incur additional fees. These fees will be charged at the applicable hourly rate, as outlined below.
Should the case become more complex than initially anticipated, requiring additional time and effort, we reserve the right to adjust the fees accordingly. Examples of increased complexity include but are not limited to:
For work beyond the original scope, our hourly rate is shown below. Time will be tracked and invoiced in increments of 15 minutes to reflect the additional effort required.
| Employee Name | Hourly Rate |
|---|---|
| Fiona Qiang | $250 |
| Anna Sidorenko | $220 |
| Anastasiia Dragunova | $170 |
| Emma Ding | $130 |
| Yumi Tan | $125 |
| Lizzy Deng | $110 |
| Candy Huang | $110 |
| Esther Li | $110 |
Should additional fees be anticipated, we will notify you in advance wherever possible. Your approval will be sought before proceeding with any work beyond the original scope.
All invoices, including any additional fees, are payable within 14 days of receipt. Late payments may be subject to additional charges as per our late payment policy.
To ensure efficient processing and minimize additional fees, we kindly request that you provide complete and accurate information at the outset and promptly respond to any requests for clarification or additional documentation.
By accepting our services, you agree to these terms and conditions, including any additional charges as outlined above.
For any questions or further clarifications, please feel free to contact us at admin@rlatax.com.au